Is Verizon Down Right Now?

If Verizon is experiencing an outage in your area, first confirm the outage using our status checker or the Verizon Status Center. Once confirmed, there's no need to report the issue as Verizon is already aware and working to resolve it. You can sign up for text alerts from Verizon to receive updates when the service is restored. In the meantime, consider using Wi-Fi calling if available or connecting to alternative networks.

To determine if the issue is with your equipment or a Verizon outage, first check our status page or the Verizon Status Center to see if there's a reported outage in your area. If no outage is reported, try troubleshooting your equipment by restarting your modem, router, or device. If the problem persists after restarting, check if the issue affects all devices or just one. If it's only one device, the problem is likely with that device. If all devices are affected, contact Verizon support for further assistance.

You can receive notifications about Verizon outages in several ways. Sign up for text or email alerts through the My Verizon app or website. You can also enable push notifications in the My Verizon app. Additionally, our website offers a notification service where you can subscribe to receive email alerts when Verizon status changes in your area. Social media channels like Twitter are also good sources for real-time updates during widespread outages.

Verizon may provide credits for extended service outages, typically those lasting longer than 24 hours. The credit amount is usually prorated based on the duration of the outage and your monthly service cost. Credits are not automatically applied and must be requested by contacting Verizon customer service. For minor outages of shorter duration, Verizon typically does not provide compensation. If you've experienced a significant outage, it's recommended to contact Verizon support to inquire about potential credits.