Is Outlook Down Right Now?

If Outlook is experiencing an outage in your area, first confirm the outage using our status checker or the Microsoft 365 Service Health dashboard. Once confirmed, there's no need to report the issue as Microsoft is already aware and working to resolve it. You can check the Microsoft 365 Status page for updates on the outage resolution. In the meantime, consider using the Outlook mobile app or accessing your email through a web browser as a workaround.

To determine if the issue is with your device or an Outlook outage, first check our status page or the Microsoft 365 Service Health dashboard to see if there's a reported outage. If no outage is reported, try accessing Outlook from a different device or network. If the issue persists across multiple devices and networks, it's likely an Outlook service issue. If it only affects one device, the problem is likely with that specific device or its configuration.

You can receive notifications about Outlook outages in several ways. Sign up for email notifications through the Microsoft 365 Admin Center if you're an administrator. For individual users, you can follow the Microsoft 365 Status Twitter account for real-time updates. Additionally, our website offers a notification service where you can subscribe to receive email alerts when Outlook status changes in your area.

Microsoft may provide service credits for extended outages that affect Microsoft 365 subscribers, typically for outages lasting longer than a certain duration. The credit amount is usually prorated based on the duration of the outage and your subscription cost. Credits are not automatically applied and must be requested through the Microsoft 365 Admin Center by account administrators. For free Outlook.com accounts, Microsoft does not typically provide compensation for service disruptions.